Working Virtually
Transforming the Mobile Workplace
Edition: 2

Foreword by Didier Elzinga
Paper: 978 1 62036 292 1 / $29.95
Published: March 2017  

Cloth: 978 1 62036 291 4 / $95.00
Published: March 2017  

Lib E-Book: 978 1 62036 293 8 / $95.00  
About Library E-Book

Published: March 2017  

E-Book: 978 1 62036 294 5 / $23.99
Published: March 2017  

Publisher: Stylus Publishing
280 pp., 6" x 9"
6 figures & 13 tables
Remote working is the new reality, and transactional work – provided by freelancers, contract employees or consultants – has increased exponentially. It is forecast that as much as half the labor force will be working independently and virtually by 2020.

Most organizations are still grappling with how to effectively manage their virtual staff and how to effectively support and motivate them – an increasingly urgent task as more Millennials join the workforce, bringing changed attitudes to work satisfaction. This book, the fruit of the author’s three decades of experience planning and implementing remote working environments, provides expert guidance for anyone planning a shift to remote working, managing teams of teleworkers, or themselves working in a virtual team.

Working Virtually is for the executive leading changes in an enterprise that is preparing for virtual work or seeking to improve current performance. It offers tools to assess readiness, advice on creating appropriate reward policies, and strategies to adapt performance management processes to be more team-driven and technology leveraged.

Working Virtually is written to and for the virtual leader who wants to establish high performing virtual teams. It provides an understanding of the roles and responsibilities of managing a virtual team, offering a wealth of advice on creating the conditions for collaboration, motivating team members, and identifying and defusing problems.

Working Virtually is for the professional who works remotely from home, on the road, or in an office with remote colleagues. It is for anyone who wants to succeed in this new work environment by developing skills and networks to create a sustained and satisfying career path.

With this new edition providing a 360° view of the roles and objectives of all stakeholders in the virtual workspace, this book uniquely provides readers with a rounded picture of the policies, processes, work habits, and commitments needed to achieve the shared goal of high performance remote teams.

Table of Contents:
Foreword by Didier Elzinga
Introduction: The Network Is the New Workplace

Part One: Virtually Mobile, Organizationally Attached
1) Vital Mind-Set Shifts in a Mobile World
2) Virtual Roadblocks and Essential Drivers

Part Two: Will Virtual Work Here?
3) Redesigning the Workplace for the Human Network
4) Systems Ready, People Willing, Organization Enabled
5) Building Blocks for Virtual Team Learning
6) Learning from the Last 20+ Years

Part Three: Essential Virtual Competencies
7) Virtual Leadership Differentiators
8) Henhouses and Jazz Musicians: When Is a Team a Team?
9) More Than Smarts – Virtual Team Member Competencies

Part Four: The Threefold Path of High-Performance Virtual Teams
10) The First Path – Develop Your Team
11) The Second Path – Support Your Team
12) The Third Path – Produce Successful Outcomes

Part Five: From Me to We
13) Collaborative Tools That Work
14) Practical Guidelines for Virtual Communication
15) Virtual Team Risks and Hacks

Part Six: Expand Emotional Bandwidth
16) Virtual Team Trust
17) Virtual Employee Engagement in Cynical Cultures
18) The Fourth Path – Lead Your Career
19) What’s Next?


YGT Podcast Book Review

Reviews & Endorsements:
“In her new edition, Hoefling stresses the radical changes inherent in our technologically driven work place—including increasingly specialized project work that will demand contingent and contract workers who rotate on and off teams with regularity. She writes with figurative language that make her message both relatable and inspiring. Her book chapters include checklists, assessments, and criteria to help with the more practical aspects of virtual teaming Whether you are part of a co-located, distributed, or virtual team, Working Virtually will help you increase productivity, improve employee engagement, and reap both the intrinsic and extrinsic rewards of the working on high-performing virtual teams.”
- Technical Communications
“Trina has been thoughtfully examining non-traditional employer/employee relationships for longer than nearly anyone in the industry. What makes Working Virtually unique is that it moves past the "as a business, you better just deal with this" approach and presents tangible benefits -- and boundaries -- for both the employer and employee. All relationships must work for both sides or sooner or later they stop working. Trina's book fully recognizes this in a far more workable way than too many other "one size fits all" plans on the market. Every business and every relationship in a given business is unique and must be treated that way. Working Virtually provides guides to manage an ever-changing process, not just a list of policies that may or may not work for my business. As such, it is a go-to outline for making the new workplace work.”
- Doyle Albee, President , Metzger Associates